Cookie Policy
This Cookie Policy explains how cookies and similar technologies are used on our online casino platform to enhance your gaming experience, ensure security, and comply with New Zealand privacy regulations. By continuing to use our services, you acknowledge and consent to the use of cookies as described in this policy. Last updated: January 23, 2026.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our online casino website. These files contain information that helps us recognize your browser and remember certain information about your preferences or past actions. Cookies enable us to provide you with a personalized gaming experience, maintain your login sessions, and ensure the security of your gambling activities.
Similar technologies include web beacons, pixel tags, and local storage objects that serve comparable functions to cookies. These technologies work together to collect information about your interactions with our platform, helping us improve our services and comply with responsible gambling requirements under New Zealand law.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, account authentication, and secure transactions | Session or up to 1 year |
| Performance Cookies | Collect information about website usage, page load times, and technical performance | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, and gaming history | Up to 1 year |
| Advertising Cookies | Deliver targeted promotional content and measure advertising effectiveness | Up to 13 months |
We categorize our cookies based on their primary function and the level of control you have over them. Essential cookies cannot be disabled as they are necessary for the platform’s operation, while other categories can be managed through your browser settings or our cookie preference center.
Purpose and Legal Basis
Our use of cookies serves multiple legitimate purposes within the context of online gambling services. We process cookie data to maintain the security and integrity of gaming sessions, prevent fraud, and ensure compliance with New Zealand’s Gambling Act 2003 and Privacy Act 2020. These legal requirements mandate that we implement appropriate measures to protect players and maintain accurate records of gaming activities.
The legal basis for our cookie processing includes:
- Contractual necessity for providing gambling services and processing transactions
- Legitimate interests in maintaining platform security and preventing unauthorized access
- Legal compliance with anti-money laundering and responsible gambling obligations
- Your explicit consent for non-essential cookies, particularly those used for marketing purposes
We ensure that all cookie processing aligns with the principles established by New Zealand’s privacy legislation, including transparency, purpose limitation, and data minimization.
Cookie Management and User Control
You have several options for managing cookies on our platform. Our cookie preference center allows you to customize your cookie settings, accepting or rejecting specific categories while maintaining essential functionality. This granular control ensures that you can enjoy our gaming services while managing your privacy preferences according to your comfort level.
To access your cookie preferences:
- Navigate to the “Privacy Settings” section in your account dashboard
- Select “Cookie Preferences” from the menu
- Toggle individual cookie categories on or off based on your preferences
- Save your settings to apply changes across your gaming sessions
- Review and update your preferences at any time through the same process
Changes to your cookie preferences take effect immediately and will be applied to all future browsing sessions. However, disabling certain cookies may impact the functionality of specific features or services.
Browser Settings and Cookie Deletion
Most web browsers allow you to manage cookies through their settings menus. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being placed. Below are instructions for managing cookies in popular browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Privacy & Security > Cookies
Please note that completely disabling cookies may prevent you from accessing certain features of our online casino platform, including account login, game preferences, and transaction history. We recommend using our preference center for optimal control over your gaming experience.
Third-Party Cookies and Partners
Our platform may include cookies from trusted third-party service providers who assist us in delivering comprehensive gaming services. These partners include payment processors, game developers, customer support systems, and analytics providers. Each third party operates under their own privacy policies and cookie practices, which we encourage you to review.
Third-party cookies on our platform serve specific functions:
- Payment processing cookies ensure secure financial transactions and fraud prevention
- Game provider cookies maintain game states and player preferences across sessions
- Analytics cookies help us understand user behavior and improve platform performance
- Customer service cookies enable chat functionality and support ticket management
- Security cookies detect and prevent fraudulent activities and unauthorized access
We carefully vet all third-party partners to ensure they meet New Zealand’s privacy standards and our own security requirements. However, we recommend reviewing their individual privacy policies for complete understanding of their data practices.
Data Retention and International Transfers
Cookie data is retained for varying periods depending on the type and purpose of the cookie. Session cookies are automatically deleted when you close your browser, while persistent cookies remain until their expiration date or until you manually delete them. We regularly review and purge expired cookie data as part of our privacy compliance procedures.
Some cookie data may be transferred to servers located outside New Zealand for processing by our international partners and service providers. When such transfers occur, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions where applicable. These measures align with New Zealand’s Privacy Act requirements for international data transfers.
You have the right to request information about cookie data transfers and the safeguards we employ. Contact our privacy team for detailed information about specific data processing locations and protection measures applicable to your account.
Updates and Contact Information
This Cookie Policy is reviewed and updated regularly to reflect changes in our practices, technology, and applicable laws. Significant changes will be communicated through email notifications to registered users and prominent notices on our platform. We encourage you to review this policy periodically to stay informed about our cookie practices.
For questions, concerns, or requests regarding our cookie practices, you may contact our privacy team through the following channels. We are committed to addressing your inquiries promptly and transparently, ensuring you have complete understanding of how cookies are used in your gaming experience.
Your rights under New Zealand privacy law include the ability to access, correct, and request deletion of personal information collected through cookies, subject to legal and contractual requirements. We will work with you to honor these rights while maintaining the security and integrity of our gaming platform.